Medword Customer Care

Please Note: Please use our e-mail system to ensure a response. All our supplier's phones are listed in all sales confirmation e-mail messages. However, by using our forms you will contact the supplier of our product. This is the contact method we recommend. You will need your invoice number and start at this page.

All products sold in the Medword Online Store are covered by the customer support services of the companies with whom Medword deals. All pertinent support options for any product purchased are stated in your sale confirmation e-mail after purchase. Using an Order Status Inquiry-Supplier Customer Service form will send your message directly to the supplier of your product.

Our preferred method of contact is by way of the forms found through the links below.

If you need to contact Medword Customer Service for a general inquiry please click HERE. If you need to check the status of a Medword Store purchase, or need to contact the supplier of the product you ordered through Medword for any reason, please click HERE (Order Status Inquiry-Customer Service Form). If you have a general question about medical transcription, terminology, billing, or coding courses, please use the Medword FAQ Program found HERE. If you need to know Medword's address and contact information, please click HERE. If you want to notify Medword's webmaster of a web site problem, please click HERE. If you want printed information on learn-at-home or online medical transcription, medical coding, medical billing, and/or medical terminology and other courses, please go to the page of the topic you are interested in, then just click on your browser's "print" button. Sorry, but Medword does not send product information by mail, since it would be the very same text as on the product web page. If you need to contact a person or department at Medword, please click HERE. If you need special advice on certified coding courses, please click HERE.

If you have not heard from Medword by phone call or e-mail yet, please click HERE.

Privacy Concerns:
Any "required" personal information or optional information submitted with any Medword contact forms may be used by Medword for general demographic purposes, mainly to improve site navigation and content. Medword does not respond to all these forms but may review the contents for informational purposes. Medword will never sell or share your e-mail address or any information you volunteer. For emphasis, we repeat: Medword will never sell or share your e-mail address or any information you volunteer. Please see our privacy policy for more detailed information on your privacy on the Medword site.