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Do you ... ever wonder who Medword is? Who the heck is Medword anyway? Medword is a company based in Surrey, British Columbia, Canada for 20 years. We recently relocated & are now based in Chilliwack, B.C. Chilliwack is a small city, only 60 minutes east of Vancouver, B.C., & nestled among part of the Coastal Mountains. Chilliwack is one of Canada's fastest growing cities The name Medword and it's logo is a Registered Canadian
Trade-mark. Click here to
read about that. We are a privately-owned
company. Our company was established in 1989 but we started providing
helpful information to medical transcriptionists via the web in 1995/96. We
finally got our own domain (www.medword.com) on November 12, 1996 and have been known
on the web by that name since. Since 1990, we were members of the Surrey Chamber of Commerce.
and are now members of the Chilliwack Board of Trade. We are also a member of the Better
Business Bureau of Lower Mainland BC and are participants in the "BBBOnLine
Reliability Program." Go ahead, click on the BBB logo at the bottom of this
page - there's important information there for all the world to see.
Let us pose this question: Would you make your name, address, & telephone numbers available for thousands
of people a day to see? Although we are a small, private company, we want to demonstrate that we are honest and straightforward in our business
dealings. Part of accomplishing this is our willingness to welcome publicly-recognized third-parties monitoring the claims we make
about products we recommend and how we treat customers. We want to ensure that you
feel comfortable buying from us, or giving information to us about yourself, which
we never share, or would not share, without your consent or knowledge. We make the
above statements because we want you to be absolutely convinced that we are a real,
ongoing, and reputable business.
Do you ... worry that your personal information will not be kept private? Please consider this for a moment - People at Medword buy
over the Internet regularly. And, like you, we too are hesitant about giving any personal information
over the Internet and often simply refuse to do so if certain conditions are not present.
This is a good attitude because a lot of web sites are unscrupulous or, to be kind,
just simply ignorant about these things - many do not even have a privacy policy.
Because we are aware of our own privacy concerns, we extend that same requirement
to the need for our customer's privacy. We have a long-standing privacy
policy and we want, and even encourage, our visitors to read it.
We will not, and we repeat for emphasis, we will not - share, sell,
or give away any information we receive about you - ever. We would never give
marketing companies e-mail addresses, buying habits, sales figures, or anything else
related to our customers. We hate being bugged by unsolicited e-mail and sales gimmicks
and so would never subject our loyal customers to this. We regard the information
you give us as extremely private. We would never violate the trust you place in us
when you buy from our site or contact us by e-mail. Information transmitted to us
is kept secure and password protected behind two special "firewalls" which
protect our systems from unwanted and illegal intrusions. We have been in the medical
transcription business since September, 1989, and "confidentiality" is
a word we live by every day - it's second-nature to us.
Have you... Never used an Internet Shopping Cart system
before? Internet shopping carts vary widely in what they can or cannot
do, but they really are very simple to use. Medword's shopping cart system is extremely simple,
fast, and "user friendly." The main thing to remember is that you can pretty
well do anything you want as far as what you put in or delete from your cart. No
personal information is retained, no sale occurs, and no transaction is recorded, until
you actually submit an order complete with your payment information. Even up to the
point where you have already entered your payment information, you can stop the transaction
either simply by not clicking on the "Submit" or "Submit for Authorization" buttons,
or by going to another page, or by even just closing your browser. Now that you are
aware of this simple bit of information, you can enjoy looking around, adding items
to your cart or deleting them at will. Do you ... feel hesitant or nervous about giving us
your credit card information over the Internet?
We understand why you would be nervous, but there are some facts
you should know.
We process orders on a "secure
server." This means that when you are in the Medword Store and submit your
personal payment information a secure communications connection is created between
Medword's server and your browser. The Medword secure server uses super-strong
128-bit SSL encryption - the world's most powerful. 128-bit SSL encryption has never
been broken: it would take a trillion-trillion years to crack using today's technology.
"Secure servers" are a very big deal. In the
simplest terms, this means you can send us information safely without fear of it
being stolen. A lot of companies accept payments without using secure servers because
they will not pay to get the certificate or do not have the technical expertise required
to set up their order or payment forms securely. It costs Medword a lot of money
to provide this kind of security for your peace of mind, but.
. . we think you and your privacy are worth it.
Click on the GeoTrust image and see that Medword has a valid
secure certificate. If
you are still worried about giving information or credit card numbers over the Internet, some
of our merchants allow you to
mail in an order form if that makes you feel more comfortable (Just choose "Print
Form For Mail-in Check or Money Order" as a payment option when checking out
of the Medword Store - This method does not obligate you to complete the sale and
no payment information is taken). However the fastest and easiest
way to order a product from the Medword site is by using our shopping cart system
and paying by credit card.
You can even pay by personal or business check, for certain products, using the secure
order form. Other Medword pages discussing privacy, identity theft, and buying online:
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