This comprehensive, easy-to-use resource is essential for every office manager, packed full of guidance on your unique business environment. It includes advice on developing financial, compliance and personnel policies and applying them in the medical office. This indispensable guide explains what it takes and how to pull together all of the parts of a medical practice and make them work like a well-oiled machine.
- Key information on how to stay compliant—minimize billing mistakes, reduce the chances of an audit and avoid conflicts with self-referral and anti-kickback statutes
- Hundreds of sample policies on included CD—a host of sample compliance policies, forms and templates so you can build your practice’s compliance plans—save time and effort
- Educate your patients—help them understand referrals, HIPAA notifications, Advance Beneficiary Notices and much more
- Hire and keep the best employees—interview questions, sample applications, guidance on employment tests, how to perform reference checks, sample job descriptions and average earnings data by state and job function—save effort with expert advice
- Create a budget to forecast costs and revenue and plan for expansion, mergers, or new staff—plus a step-by-step fee schedule review—improve the bottom line
- Develop equitable compensation plans and expense sharing including evaluating physician performance and productivity—attract and retain the best physicians
- Simplify managed care contract evaluation and negotiation, plus tips on expediting reimbursement—improve cash flow
- And much more!


