2009 Medical Office Policy Handbook
ISBN: 978-1-58383-633-0
FORMAT: Spiralbound + CD-ROM
This comprehensive, easy-to-use resource is essential for every office manager, packed full of policies and procedures created for the unique business environment of a medical practice. We provide you with practical and straight-forward advice on running a medical practice.- How to organize your front office — efficiently schedule, welcome, educate and bill patients. Help your patients understand referrals, HIPAA notifications, Advance Beneficiary Notices, and the confusing world of medical insurance
- Hundreds of sample practice policies and forms are also on the included CD, so you can customize them for your unique practice — saves you valuable time
- Hiring guidance: interview questions, sample applications, guidance on employment tests, how to perform reference checks, sample job descriptions, and average earnings data by state and job function — save effort with expert advice
- Effective employee management: work distribution, performance reviews, employment policies, sample employee handbook, disciplinary procedures; sample policies on absenteeism, hygiene, dress code, outside employment, internet usage — train and retain the best employees
- Policies regarding legal issues: maximum hours, overtime and minimum wage laws by state, parental, family and medical leave, COBRA coverage, dismissal, sexual harassment, and disabilities — know the rules
- Collection strategies and processes: cash receipts, patient statements, collection letters, bad check notifications, and patient dismissals — get paid faster
|
)